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Job Description
The primary function of an SME is to ensure that the SOC team is performing its functions as
required and to trouble shoot problematic incidents and events.
Responsibilities
• Work collaboratively with Account Manager for Client relations
• Track incident detection and closure.
• Execute risk hunting activities
• Undertake forensic investigations
• Act as subject matter expert and expert witness where required
• General intelligence advisories and delegate intelligence aggregation tasks to L2
• Generate new use cases for emerging threats
• Conduct incident response coordination with customer
• Validation of security incidents
• Conduct audits of logging and correlation
• Conduct monthly security use case review and correlation audits
• Use of sandbox, honeypot, analytics tools and security testing
• Escalation Management
• Ensure process compliance
• Ensure quality of investigations and notification and direct L2 and L1 accordingly
• Report deviations to SOC manager
• Ensure SLA compliance for projects within remit
• Perform deep analysis to security incidents to identify the full kill chain
• Setup weekly meeting to review the weekly reports with the client
• Respond to client’s requests, concerns and suggestions
• Act as subject matter expert for different clients
• Provide knowledge to L1 and L2 such as guides, cheat sheets etc
• Follow up with the recommendations to the client to contain an incident or mitigate a
threat
• Conduct presentations and updates to the client
• Respond to incident escalations and provide solid recommendations
• Update aging incidents and requests
• Track SOC performance in terms of SLAs and incidents quality
• Review vulnerability assessment reports with the client and provide necessary
recommendations
• Configure and maintain vulnerability scanners policies and reports
• Conduct threat hunting exercises on SIEM and EDR platforms
• Conduct penetration testing on web applications, mobile applications, servers
(Windows/Linux) and wireless infrastructure
• Develop and improve processes for monitoring and incident qualification
• Perform quarterly evaluation for L1 and L2 analysts and report feedback to SI
management
• Participate in professional services (internal and external penetration testing, wireless
assessments, web and mobile application assessments, firewall and server security
audits, social engineering exercises, security awareness programs etc.)
• Perform threat intelligence analysis and investigations. Search on the darkweb and
using other platforms such as RF to identify intelligence indicators or threats for a
specific client
• Create reports for threat intelligence as a service
Essential Skills
• Experience with Security Information Event Management (SIEM) tools, creating
advanced co-relation rules, administration of SIEM, system hardening, and Vulnerability
Assessments
• Should have expertise on TCP/IP network traffic and event log analysis
• Knowledge and hands-on experience with LogRhythm, QRadar, Arcsight, Mcafee epo,
NetIQ Sentinel or any SIEM tool
• Knowledge of ITIL disciplines such as Incident, Problem and Change Management
• Configuration and Troubleshooting experience on Checkpoint, Cisco, Fortigate,
PaloAlto and Sonicwall firewalls would be an added advantage
• Knowledge and hands-on experience of implementation and management of IDS/IPS,
Firewall, VPN, and other security products
